Privacy Policy

Last updated: September 13, 2026 ¡ Version 1.0

1. Who We Are

Trimbak Darshan (trimbakstore.com) is a platform connecting pilgrims and visitors to Trimbakeshwar with local businesses. We are the Data Fiduciary under the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. What Personal Data We Collect

  • Phone number – for account creation and login
  • Password – securely hashed, never stored in plain text
  • Submitted content – business listings, reviews, tips, and offers you create
  • Engagement activity – anonymized click-to-call and WhatsApp interactions (not linked to your identity publicly)

3. Why We Collect It

  • To create and manage your account
  • To publish your business listing in our directory
  • To enable reviews and community tips
  • To improve our services and show business statistics

4. How We Use and Share Your Data

Your data is used only for the purposes stated above. We do not sell your data to third parties. Business contact information (phone, address) is publicly displayed as part of the directory listing by your choice.

5. Your Rights

  • Access: View your profile data anytime
  • Correction: Edit your profile and listings
  • Erasure: Delete your account and personal data
  • Consent Withdrawal: Withdraw consent for data processing
  • Export: Download your data in JSON format

6. Data Security

We use SSL encryption, hashed passwords, role-based access, and regular security measures proportionate to the data we process.

7. Data Retention

We retain personal data only as long as needed for the stated purposes. Deleted accounts have personal data purged.

8. Grievance Officer

If you have concerns about your data, contact our designated Data Protection officer (Sudeep Bagaria). We will acknowledge within 7 days and resolve within 30 days.

Contact: adminbakstore.com